Employee Spotlight: Meet our Chief of Staff

by | Jun 25, 2024 | Work at Thrivory

Shannon - Employee Spotlight

Meet Shannon Palmeri

Here at Thrivory, we are proud of the diverse team of professionals working tirelessly to revolutionize financial solutions for independent medical practices. This month, we are thrilled to spotlight Shannon Palmeri, our dynamic Chief of Staff, whose career journey and expertise in operations, implementation, and customer success have significantly contributed to our mission.

What is your role at Thrivory?

As the Chief of Staff at Thrivory, I am entrusted with ensuring seamless operations across Thrivory. This entails overseeing implementation strategies, driving customer success, and aligning our organizational goals with our mission to deliver innovative financial solutions to medical practices.

How did your professional journey lead you to Thrivory?

My professional career has given me rich experience in various facets of healthcare and operations management. Prior to Thrivory, I led large-scale implementation projects and oversaw business processes at renowned organizations like Big Health, GeniusRx, and MDLIVE. My experiences allowed me to hone my skills in project management, quality improvement, and process management which has equipped me with the expertise that I now bring to Thrivory’s innovative edge.

What is your favorite part about working at Thrivory?

The best part about working at Thrivory is the dynamic energy and collaborative spirit that permeates our team. Every day presents new challenges and opportunities to innovate, and I am constantly inspired by my colleagues’ commitment to driving positive change in the healthcare financial landscape. The ability to directly impact the operational efficiency and financial health of medical practices keeps me motivated and passionate about my role.

What is a fun fact about you that a colleague or client might not know?

Outside of the office, I try to stay as active as possible. I love fresh air and exercise, whether it’s tackling a tough hike or practicing handstands with my daughters (my gymnastics days are far from over!). You might even catch me participating in a 5k or finding my zen in a hot yoga class – it’s all part of keeping the spirit of adventure alive!

Connecting with Shannon

We invite you to connect with Shannon Palmeri on LinkedIn and stay tuned for more insights and updates from Thrivory. Shannon’s dedication and expertise continue to shape the success of our mission to empower medical practices through innovative financial solutions.